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This is the latest version of this Policy, which was last updated on 24/1/20.
If you have any questions about this Policy, please email Cat Collins, our Data Controller and MD, on firstname.lastname@example.org.
We gather and use patient information in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them online. We do not share, sell or disclose to a third party, any information collected through our website.
Forms on this website do collect personal data that you submit, which will be emailed with the intent to store that data on industry standard UK email hosting and practice management records for the purpose of providing you a service only.
Our practice is Notified with the Information Commissioner's Office (ICO).
Our Data Controller, Cat Collins, MD, can be contacted at email@example.com or on 01252 715706 with any questions you may have or details concerning the protection of your personal data.
Our Practice is Registered with the Care Quality Commission (CQC). Details of our Registration can be seen at www.cqc.org.uk. Our practice has to comply with the CQC data protection policy for Patient Records both offline and online.
We may collect your data in a variety of ways on this website. This information is recorded by our Customer Relationship Management software, Hubspot, and Google Analytics; we use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. We may store this data indefinitely.
We may collect the following information:
Collecting this data helps us understand what you expect from your practice, enabling us to deliver improved products and services.
Specifically, we may use data:
As an individual, you have the following rights in regard to the data that we collect and store:
Should you wish to exercise any of these rights, please contact our Data Controller, Cat Collins, MD, on firstname.lastname@example.org or 01252 715706.
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
When you fill in an e-form or provide your personal details on our website, you may see a tick box to receive the latest offers and updates from Elmsleigh House:
Any personal information we hold about you is stored and processed under our data protection policy, in compliance with the General Data Protection Regulation (GDPR).
We will always hold your information securely.
To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in accordance with the General Data Protection Regulation (GDPR).
Our website may contain links to other websites, such as in some blogs.
Please note that we have no control of websites outside of the www.elmsleighhouse.co.uk domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.
Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself - is it padlocked or using https:// or green bar transfer protocols?
If you feel that there is a problem with the way that we are handling your data, you may contact Cat Collins, our Data Controller on email@example.com or 01252 715706, or contact the Information Commissioner’s Office directly at https://ico.org.uk/.